If you are wondering who to call for a non-violent emergency in Los Angeles, the Unarmed Model Crisis Response (UMCR) is the primary resource for situations that do not require the LAPD. This 24/7 city program is designed specifically for safe, non-violent crises where a police presence is not necessary. Instead of armed officers, a mobile crisis team of social workers and mental health professionals is dispatched to handle non-violent behavioral health issues, public intoxication, and verbal disturbances. To access this service, you can call 9-1-1 or the LAPD non-emergency line and clearly state that the situation is a non-violent mental health crisis to request unarmed crisis response. Managed by the City of Los Angeles and Exodus Recovery, this program ensures that peaceful well-being checks and quality-of-life concerns receive the right care from community-based responders rather than law enforcement.

• Mental Health Concerns: Use this service for individuals suspected of or diagnosed with a mental illness who are in distress but not violent.

• Quality of Life Well-Being Checks: Request help for those who seem unable to care for themselves, such as being inadequately clothed for the current climate

• Substance Use Issues: Call for those suffering from the effects of alcohol abuse or narcotics in public or private spaces, provided they are not driving.

• Peaceful Disturbances: This team handles individuals verbally, causing a disturbance of the peace without any physical violence or threats.

• Non-Lewd Exposure: Responders can assist with individuals who are exposed but are not engaged in active lewd conduct

• If you need to take action call this number now: (add: 911 or  LAPD non-emergency line 1-877-ASK-LAPD (877-275-5273))

unarmed.crisis.response@lacity.org