HOW TO FILE AN ONLINE POLICE REPORT WITH THE LAPD
Create a Word document or a written timeline of the incident before beginning the online report. This helps you organize your thoughts clearly, rather than drafting directly in the app.
Be aware that the online reporting system may limit the number of characters allowed.
Use concise language whenever possible. For example, using “&” instead of “and” can help conserve space.
Break information into short sections or numbered points rather than one large paragraph. Clear formatting helps the reviewing officer quickly identify key details.
Drafting in Word first also allows you to seamlessly copy and paste your statement into the online reporting system.
Filing on a phone or computer is a personal preference, but phones may be more convenient because photos and videos are already stored on the device and easier to upload.
Organize all evidence before starting the report. Store photos, videos, screenshots, receipts, or documents in a dedicated folder so they are easy to access during filing and later if needed.
Keep the report concise and focused on the facts. Avoid unnecessary repetition.
Include the most important details within the first two sentences of the report.
Avoid phrases such as “I think” or “I believe.” State only what directly occurred and what can be factually described.
Proofread and edit the report before submitting. Reading it out loud can help ensure the statement is clear, professional, and easy to understand.
If the reported loss or damage exceeds $10,000, the incident may not qualify for online reporting and could be rejected.
Only one crime should be included per report. Separate incidents should be filed as separate reports.
Residents who need assistance may visit an LAPD station to complete an online report in person. At the Los Angeles Police Department station, individuals may use the public computer in the lobby, and officers may assist those who have difficulty navigating the online system.
If the crime is actively occurring or involves an emergency, call 911 immediately rather than using the online reporting system.
Online reports are reviewed by an officer, and each report is directed to the appropriate investigative division.
In most cases, individuals will receive a response within approximately 24 hours, indicating whether the report was accepted or rejected, along with a case number if accepted.