3-1-1 hours reduced starting Tuesday, July 19th

July 14, 2011

Due to budget reductions, as of Tuesday, July 19, 2911, the Los Angeles City 3-1-1 call center operating hours are 8 a.m. to 4:45 p.m., including weekends and holidays.

The 3-1-1 call center is intended as a way to reach Los Angeles city departments or to get information on how to access non-emergency services. The 3-1-1 call center can also be reached at 213-473-3231.

During the closed hours, callers may select an automated (tone-dial) transfer for:

Any parking enforcement, traffic control or traffic signal related calls — (calls will be transferred to LADOT Communications)
Power outages, water emergencies, opened or damaged access covers, and street lighting pole knock downs — (calls will be transferred to DWP)
Reporting an injured animal, animal attack or animal cruelty - (calls will be transferred to Animal Services Shelters)
City Employee requiring off hour vehicle assistance — (calls will be transferred to GSD)
During the hours of 7 am to 8 am, inspection related calls — (calls will be transferred to LADBS Specialty Group)

Callers will also be directed to the web at www.lacity.org to access the 3-1-1 Citywide Services Directory.

As always, in event of an emergency, dial 9-1-1.